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Fluent in Bullsh*t: Why AI Sounds Smart but Can’t Be Trusted
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Understanding LLM Hallucinations Large Language Models (LLMs) are powerful content generators, but they can sometimes “hallucinate” – outputting false or made-up information as if it were true. An AI hallucination occurs when a model produces text that sounds plausible and confident but is factually incorrect or unfounded. This isn’t a software bug per se; it [...]

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Marketing in the Age of Scandal: How Astronomer Turned Infamy into Influence with a Paltrow-Powered Pivot
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If marketing is, at its heart, the art of narrative control, then Astronomer’s cheeky, Gwyneth Paltrow-led ad campaign may go down as one of the decade’s most agile case studies in brand redemption—and perhaps even reinvention. Just a week prior, Astronomer was a relatively anonymous data infrastructure company, known mainly to a subset of developers [...]

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No One Cares About Your Open Rate: What to Measure Instead
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The email open rate is the horoscoped metric of marketing—vague, seductive, and often meaningless. For years, brands have plastered their performance reports with inflated open rates like gold stars on a first-grade spelling test. But in a post-iOS 15 world where Apple Mail Privacy Protection skews the data and bots trigger pixels, the truth is [...]

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How to Design Lifecycle Campaigns That Don’t Feel Like Spam
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Rethinking automation, empathy, and timing across the customer journey In the early days of e-commerce, lifecycle marketing felt revolutionary. A simple welcome email could double your conversion rate and position your brand as a digital innovator. But today? The average consumer receives 121 emails per day, making it increasingly difficult for your messaging to break [...]

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Burn the Playbook: New Rules for Post-Purchase Marketing
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Too many brands treat the “thank you” page as the finish line. In reality, it’s just the beginning. For marketers fixated on cost-per-acquisition or ROAS, the question is no longer how many people buy. It’s how many buy again, and how soon. The most successful brands today don’t just acquire customers. They turn each post-purchase [...]

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Digital Marketing 101: Basic Digital Strategies All Brands Should Know
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Your business is set up. Your product is ready to sell. Now you need to get people to buy the product you worked so hard to bring to market - and that requires a comprehensive digital marketing strategy. Developing a marketing strategy is no joke. It requires deep analysis and an understanding of best practices [...]

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Cracking the Code: A Comprehensive Guide to Amazon Marketing
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In 2016, Snuggle-Pedic—a small, family-run mattress and pillow company—entered Amazon with modest ambitions and a hyper-focus on listing optimization, reviews, and customer service. Within two years, they were outselling national brands like Tempur-Pedic in their category. Not because they had the biggest ad budget, but because they understood Amazon’s marketing engine better than anyone else [...]

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The 15-Second Empire: Why Short-Form Video Is the New Front Door to Your Brand
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Before your homepage loads, before your product page gets a click, and long before anyone reads your mission statement—someone has already made up their mind about your brand. Not from your website. From a video. A short one. Fifteen seconds is all it takes to win or lose the next customer. And increasingly, that decision [...]

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The Sound of Sales: How Voice Commerce Is Shaping E-Commerce in 2025
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In eCommerce innovation, voice commerce has quietly transformed from an experimental channel into a performance driver. What was once a futuristic “nice to have” is now emerging as a core lever in the omnichannel mix. The brands winning in 2025? They’re not just voice-search friendly—they’re voice-strategy ready. This shift isn’t about novelty. It’s about meeting [...]

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What the 2025 TV Upfronts Reveal About Advertising in the Age of Tariffs
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When the biggest names in media throw glitzy parties in Midtown Manhattan to pitch ad space, there’s usually an air of confidence—even bravado. But this year’s TV upfronts come with a chill in the air, and it’s not the AC inside Radio City Music Hall. Between rising tariffs, consumer pullback, and an oversaturated media landscape, [...]

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